Question 1

What is Aerivity?

Accepted Answer

Aerivity is a SaaS platform built by Xharvoc Ltd. specifically for VO₂ Max, metabolic, lactate threshold, and performance testing clinics. It automates test calculations, generates branded interactive reports, and handles appointments, invoicing, and finance — all in one GDPR-compliant platform.

Question 2

Who is Aerivity designed for?

Accepted Answer

Aerivity is designed for exercise physiology clinics, sports performance labs, longevity medicine centres, and health & wellness facilities that conduct VO₂ Max, CPET, lactate threshold, or metabolic testing.

Question 3

Is Aerivity available globally?

Accepted Answer

Yes. Aerivity supports multi-currency invoicing, 25+ languages, region-specific VAT/tax settings, and works with metabolic cart CSV exports from any manufacturer worldwide.

Question 4

What test types does Aerivity support?

Accepted Answer

Aerivity supports VO₂ Max testing, lactate threshold analysis, heart rate recovery assessments, substrate oxidation (fat and carbohydrate burn rates), resting metabolic rate (RMR), and energy expenditure calculations. It accepts raw CSV data from any metabolic cart.

Question 5

How do client reports work?

Accepted Answer

After entering test data, Aerivity auto-calculates all metrics and generates an interactive, white-label report with your branding, logo, and colours. Reports include VO₂ charts, lactate curves, fat-burn graphs, heart rate zones, risk flags, and AI-generated narrative commentary. You can share them via a secure link or export as a branded PDF.

Question 6

Can I customise report templates?

Accepted Answer

Yes. The Report Template Builder lets you drag-and-drop sections, choose background designs, toggle visibility of individual charts and metrics, and set custom report numbering formats (e.g., RPT-0042-MAR). Each template can be saved and reused across clients.

Question 7

Does Aerivity support test comparisons?

Accepted Answer

Yes. You can compare two tests side-by-side to track a client's progress over time. The comparison view highlights improvements in VO₂ Max, lactate threshold, heart rate recovery, and metabolic efficiency.

Question 8

Does Aerivity have appointment scheduling?

Accepted Answer

Yes. Aerivity includes a full appointment management system with a public booking page for clients, automated email reminders, calendar sync (Google & Outlook), practitioner scheduling, and configurable lead times and cancellation policies.

Question 9

Can my clients book online?

Accepted Answer

Yes. You get a branded public booking page (e.g., aerivity.com/book/your-clinic) where clients can see available services, select a time slot, and book directly. You control which services are listed, duration, and availability.

Question 10

What finance features does Aerivity include?

Accepted Answer

Aerivity includes branded invoicing with auto-numbering, VAT/tax support, expense tracking with receipt uploads, a chart of accounts, general ledger, profit & loss reporting, tax reports, payroll management, and gift vouchers — all built in with no third-party integrations required.

Question 11

Does Aerivity support multiple currencies?

Accepted Answer

Yes. You can set your organisation's default currency and issue invoices in any currency. The finance module supports multi-currency accounting with region-specific tax and VAT settings.

Question 12

Can I white-label Aerivity with my own branding?

Accepted Answer

Absolutely. You can upload your logo, set custom brand colours, choose heading and body fonts, configure a custom domain (CNAME), and use branded email templates for invoices, reports, and reminders. Your clients will only see your brand.

Question 13

Can I use my own domain?

Accepted Answer

Yes. Aerivity supports custom CNAME domains so your clients access reports and booking pages through your own branded domain (e.g., reports.yourclinic.com).

Question 14

Is Aerivity GDPR compliant?

Accepted Answer

Yes. Aerivity is built with GDPR compliance at its core. Features include client data export, GDPR deletion workflows, audit logging, role-based access control, and data encryption. All data is processed and stored in compliance with UK and EU data protection regulations.

Question 15

What security measures does Aerivity use?

Accepted Answer

Aerivity employs row-level security, role-based access control (owner, admin, practitioner, finance roles), session timeout management, password strength enforcement with breach detection, full audit logging, and encrypted data storage.

Question 16

Does Aerivity work on mobile?

Accepted Answer

Yes. Aerivity is a progressive web app (PWA) that works on any device — desktop, tablet, or mobile. You can install it on your home screen for a native app-like experience with offline capabilities.

Question 17

Does Aerivity support team collaboration?

Accepted Answer

Yes. You can invite team members with role-based permissions — owner, admin, practitioner, and finance roles. Each role has specific access levels to ensure data security while enabling efficient collaboration.

Frequently Asked Questions

General

Testing & Reports

Appointments

Finance

Branding

Security

Platform